Information security

We are committed to protecting the privacy of personal identifiable information of customers. Please read the “Privacy Policy” below for a better understanding of the commitment that we made, in order to respect and protect the rights of access

1. Collecting personal information:

– The information collected through our website will help
• Support customers when purchasing products
• Customer Troubleshooting
• Undertake customer surveys
• Implementation of promotional activities related to the products and services of SolarBK.
– Customers need to support the proposal or have any questions need answering want to transfer information to us via the website, you may be required to register with our personal information (Email , name, Telephone …). All information is declared to ensure the accuracy and legality. not bear any responsibility relating to the law of the declared information.
– We may also collect information about the number of visits, including the number of pages you view, the links (links) is clicked, and other information related to the connection to We also collect information that a Web browser (Browser) you use when browsing include: your IP address, browser type, language used, the time and the Browser address access to.

2. Use of personal information:

– collects and uses your personal information for the purpose of appropriate and fully comply with the contents of the “Privacy Policy” is.
– When necessary, we can use this information to contact you directly in forms such as: send open letters, orders, letters of thanks, information technology and security, … ..

3. Sharing of personal information:

– Except for the cases of use of personal information as described in this policy, we are committed to not disclose the personal information of customers out.
– In some cases, we may hire an independent unit to conduct market research project and then your information will be provided for this unit to carry out the project. The third party will be bound by a confidentiality agreement by which they are only allowed to use the information provided for the purpose of completing the project.
– We may disclose or provide your personal information in the case is really necessary as follows: (a) at the request of law enforcement agencies; (B) in cases where we believe it will help us to protect their legitimate rights under the law; (C) emergency situations and other necessities.

4. Security of personal information:

– When you submit your personally identifiable information to us, you agree to the terms that we mentioned above, commitment to personal privacy of customers in every way may. We will use information security technologies such as: international standard PCI, SSL, … to protect this information from being retrieved, used or unwanted disclosure.
– However, due to technical limitations, no data can be transmitted over the internet that can be 100% secure. Therefore, we can not make a commitment to make sure that the information you provide to us will be kept confidential absolutely safe, and we can not be responsible in case of access unauthorized personal information of customers as the case you voluntarily share information with others …. If you do not agree with the terms as described above, we recommend that you should not send any information to us.
– also recommends you should protect the confidentiality of information relating to retrieve passwords of customers and should not be shared with any other person.
– If using a shared computer people, you should log out, or exit all open windows Website.

5. Use of “Cookies”

– use “cookies” to help personalize and maximize efficiency while your online.
– A cookie is a text file placed on your hard disk by a Web page server. Cookies can not be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to your computer and can only be read by a web server in the domain that issued the cookie to you.
– One of the purposes of cookies is to provide a convenience feature to save time when accessing your website or visit the website again without re-registration information facts available.
– You can accept or decline cookies. Most Browser automatically accept cookies, but you can change the settings to refuse all cookies if you prefer. However, if you choose to decline cookies, it can impede and negatively affect a number of services and features that depend on cookies website.

6. Provisions on “Spam”:

– really concerned about problem of spam (spam), the fake email we sent. Therefore, confirmed only send e-mail to you only when you have to register or use the service from our system.
– commitment not to sell, rent or lease your email from a third party. If you inadvertently receive unsolicited email from our system as a cause of unintended, please click on this link to refuse Email attached, or direct notice to the board website.

7. Change policy:

– We can completely change the content in this site without prior notice, to suit the needs of well as the needs and feedback from customers, if any.
– Content “Privacy Policy” applies only in, not including or related third parties to place ads or links in We encourage you to read this policy Safety and security of third-party sites before providing personal information to those sites. We are not responsible in any manner for the content and legality of third-party websites.
– So you agree that, when you use our website to provide information means that you have admitted, agree to comply with and trust in the policy. Therefore, we suggest you look at the content of this page before accessing other content on the website and you should read and refer to technical content “Privacy Policy” of each site you’re visiting .

8. Contact information:

We welcome any comments, contact and feedback from you about the “Privacy Policy” is. If you have questions regarding please contact the following email address:

Tư vấn 24/7

1900 636 759

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