POLICY AGREEMENT WARRANTY, MAINTENANCE AND EXCHANGE OF GOODS:
For these products the Company sold within 01 SolarBK month warranty eligibility, if any problems related malfunctions technically produced (except in case of leakage at the connector) Company You will change immediately for a new product 100%.
For these products the company brought back to the factory for warranty Company is committed to the delivery guarantee for maximum customer in 10 working days. In the case of products which the Company does not continue to produce and trade, the two parties would have agreed to come to the agreement between two parties.
When there is any problem about the product, at the latest within 24 hours Company staff will be on hand to SolarBK troubleshoot since receiving the notice within the City.
If the duration of the customer notices outside working hours, we will forward the information received to date is the next business to handle.
In emergency cases, customers can contact the hotline 1900 636 759 We will prioritize solving even in cases outside office hours or on holidays.