SCOPE OF APPLICATION:
All customers who purchase products SolarBK demand direct delivery at home.
2.1. Free delivery :
Shipping & free delivery in the region tp. HCM or regional member companies or agents of SolarBK
2.2. Delivery charge:
In addition to free shipping case above, the remaining cases will be charged according to the table of delivery of freight carriers charge 3rd or our table. This cost will be us informed and confirmed to you before you make the payment, and we conduct shipper.
Delivery time will be 1-7 days depending on the distance transported.
In some cases we can objectively delivery delays due to force majeure conditions such as bad weather, traffic conditions are not favorable, the car on the road delivery failures, malfunctions during shipment .
In the meantime reception, your guests have any questions about shipping information please contact our hotline for assistance.
RESPONSIBILITY FOR GOODS TRANSPORTATION:
Service Our transport is responsible for the goods and risks such as loss or damage to goods during shipment from our warehouse to your guests.
You are responsible to check the goods on delivery. Upon detection of damaged goods, scratches, breakage, distortion indent, or the wrong goods, certifying the status of goods with delivery staff and immediately inform the customer service department’s hotline under we.
After your guests have signed consignee without notes or comments on goods. We are not responsible for the change required to pay for damage, scratches, breakage, indent distorted, the wrong goods, … from your guests later.
If transport services specified by your guests and your guests choose it will be responsible for the goods and risks such as loss or damage to goods during shipment from our warehouse to customer. Customers will be responsible for postage and related losses.